We do our damnedest and we continually challenge ourselves to do better. We package your products in glass, recyclable, or refillable containers depending on the formula and the end-use. Safety first...but make it cute. 

If a manufacturing defect occurs within 1 year of purchase, the product can be returned for repair/exchange. Our policy does not apply to behavior that directly or indirectly causes damage such as drops that chip the coating, misuse, mishandling, lack of care, environmental conditions, damage from chemical exposure, over-tightening, or abuse.

The only fur we shave is our own. And technically yours too huh? Well, that got weird quick.

Well, that technically isn’t a question, is it? Let’s reframe it. Is a safety razor the same thing as a straight razor? No. A straight razor is the stuff of Sweeney Todd's dreams. A straight razor is the old barber style razor that features a blade and a handle that folds in on itself. A red, white, and blue twirly pole, a hot bearded barber, and an equally hot towel are generally involved. We wouldn’t bring that anywhere near your legs, but we are happy to provide hot barbers...we digress.

So why when you google “safety razor” do “straight razors” come up, leading us to ask ourselves a non-FAQ about it? Because razor brands are using the term “straight razor” in their SEO in hopes that you’re searching for any razor and hey...that’s a living breathing customer so why not? We see customers who’ve been miseducated about razor styles commenting that the OUI razor is a straight razor so thought we'd address that here. You know, in this non-FAQ question. 

TL;DR- the OUI razor is a safety razor or a single-blade razor, not a straight razor. 

We engineer & manufacture our single-blade razor in Germany, working with one of only a handful of remaining manufacturers in the world that craft safety razors. Damn this good taste. It’s a small operation, our team is fairly compensated, our materials are expensive, and we don’t shave rabbits.

Unlike most razors that come from metal manufacturers who make...well anything metal...we work with craftswomen & men who have been perfecting the safety razor for over 100 years. Fur real. Oh, the design is engineered exactly to our specs to be more gentle on the skin than your average safety razor. We’ve tried getting into specifics but it seems to bore folks. In short, it's effective, it’s amazing, it’s made for your best shave. If you're into specifics, read this blog post. 

A safety razor can only be packed in checked luggage, not carry-ons. *Shakes fist at TSA*

Now, this is gonna be a shocker we know, but hacking away at your skin with a plastic razor and tossing it in the corner isn't doing you any favors. Shaving with a single-blade razor isn't dramatically different, it's simply shaving to take care of your skin. 

1. Shave at the end of your shower so your skin & hair are soft. 
2. Apply our shave gel-to-milk because it’s stunning, it works, and it lasts. Just sayin’
3. Shave. If your skin is particularly sensitive, shave in the direction of hair growth.
4. Keep your skin moisturized (we've got a thing for that) between shaves- it helps to prevent ingrown hairs. 
5. Store your razor in a dry area. I know, so sorry to share that tidbit but it is also recommended by the American Academy of Dermatology. Bacteria and skin don’t play nicely together.   
6. Change your blades after 5-7 uses. Again, recommended by the American Academy of Dermatology. We know it’s standard to hold onto blades til it feels like you’re shaving with a butter knife, but it does no good by your skin.

Not if you follow directions.

Yes. We literally engineered this to be easy to use and great on your skin, but you have to meet it halfway. Follow the directions.

Only the closest, smoothest shave ever. A single-blade razor is a metal razor, usually made of stainless steel or brass, featuring a single removable blade. It’s also called a safety razor because its design includes a bar that keeps the blade directly away from the skin. You’ll see us refer to it as both in our language.

Carefully. See our how-to page for videos & directions, each razor also comes with illustrated instructions. If you remember only one piece of advice, it’s this: don’t press into your skin like you’re using a plastic razor. That’s a big no-no. It’s weighted to add all the pressure you need to shave. Take it slow over bony areas (like shins & ankle bones) and have patience through the learning curve. Be present- it’s definitely a more thoughtful experience. If that isn't enough, we wrote you a long how-to love letter. 

Yes, as with any razor. Follow the directions and you’ll do great! The best advice we’ve ever heard came from one of our customers “shave as if you were tracing a feather”. Y’all are so smart.

Yes to either. But we don't recommend shaving with soap unless you have access to the most luxurious buttery soap ever. If you do, tell us what it is, we love soap! Your razor will perform best when you have a buffer between your skin & the blade. DO NOT skip this part. We really want to say something about lubricating but it’s such a funny word. Ok, here we go- lubricate your skin before shaving people.

It sure can. Since a single-blade (safety razor) cuts your hair at skin level, there are fewer chances of hair regrowth getting trapped below the epidermis, the surface of the skin. When hair has to struggle through your follicles, it causes irritation of those very follicles, resulting in itchy, inflamed regrowth. Ingrowns occur when that blunt hair gets trapped in the follicle and curls back under the skin. This happens less with a safety razor because it never cuts the hair below the surface of the skin to begin with. The rest is up to you, and it's rooted in skincare- especially for us curly people. Help your skin thrive by exfoliating and moisturizing. 

The American Academy of Dermatology recommends changing your blade every 5-7 shaves. Yeah, that'll probably be new to you! But shaving is skincare and skincare is shaving well. Changing your blade also directly correlates to the issues you experience with your skin, so just as you’d wash your makeup brushes to prevent bacteria-fueled breakouts, you should change your blade to prevent nicks and inflammation of your follicles (i.e. bacteria fueled breakouts on your legs). 

Your razor is designed to last for years, with proper care. Let's start with improper care:

Repeated drops may wear the coating off over time.

Leaving the blade in til the end of time can gather rust.

Keeping it under the stream of the shower.

Getting cleaning products on it (especially ones that contain harsh chemicals).

Now that that's out of the way, we know it can sound like you suddenly have this precious thing on your hands, but a little care goes a long way. 

Proper care is:

Store your razor out of the shower, leaving it exposed to steam and moisture can cause rust. Yes, we are making a holder. 

Dry after each use, both the handle and the blade. Two seconds to do this really extends the life of your razor. 

You've invested in this razor, store it in a cabinet to prevent moisture and other products from splashing onto it and causing erosion. 

If rust develops- use a gentle castile soap, an old soft toothbrush, and gently scrub any rust. You can disassemble it and soak it in warm water for a few minutes before scrubbing if there is a lot of buildup. Dry with a towel and store when done. 

If your razor seems to be prone to rust (say you live in a very humid environment) apply a little oil after cleaning, as it prevents corrosion by repelling water. 

If a manufacturing defect occurs within 1 year of purchase, the product can be returned for a repair/exchange. Our policy applies to products that have manufacturing defects and does not include behavior that directly or indirectly cause damage such as: misuse (ex: razor blades should be changed frequently and not left in razors for extended periods of time), mishandling, lack of care, environmental conditions, drops, damage from chemical exposure, over-tightening, or abuse.

Once orders are placed we are unable to make changes or updates. If you have a question contact us immediately at hello@ouishave.com