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Shipping

How long will my order take to arrive?

Our standard shipping option is 3-5 business days via USPS. Orders can be tracked using the shipping confirmation sent to your email address on file. 

Do you ship internationally?

Yes, we currently to Canada.

Please note we do not collect duties and taxes at checkout. Customers will be charged by customs.

How do I change or update my order?

Once orders are placed we are unable to make changes or updates. If you have a question contact us immediately at hey@ouithepeople.com.

How much do you charge for shipping?

- For orders under $75 we charge $4.95 for standard shipping.

- Orders over $75 are free for U.S. customers. International customers still will be charged shipping.

- At this time we do not offer expedited shipping.

Returns

What is your return policy?

We hope you love your purchase as much as we do, but if you're not happy we want to help. If you are not satisfied, you can return your purchase within 30 days of the purchase date. Please email hey@ouithepeople.com for a return authorization or for any questions or concerns. We do not credit or refund shipping charges. We are not responsible for returned packages lost or damaged en route, and suggest using a shipping method that can be tracked. We must receive goods within 7 business days upon return approval. Merchandise must be returned in original packaging and packed adequately to protect against damage.

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